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How managers should approach a fragile economy

For the immediate future, business leaders will have to master the disciplines of uncertainty.

A powerful tension is at work today in global economic sentiment. The financial markets, pundits, and policy makers think the global economy is out of the woods, but executives aren’t so sure. Our research suggests that the executives are right—and that to thrive, companies must adopt some new approaches to management.

In early September, McKinsey surveyed more than 1,600 business executives around the world about their current views on and hopes for the economy. Only 20 percent believed that a “normal” recovery starting in late 2009 would be the most probable outcome. Some 42 percent thought that 2010 would be a year of flat economic activity. About a third believe that an extended period of anemic global economic growth (below 1 percent per annum) is likely for the next several years. The remaining 7 percent felt that something akin to a double-dip recession was probable. (The full survey results can be found in “The crisis—one year on: McKinsey Global Economic Conditions Survey results, September 2009,” mckinseyquarterly.com.)

Simply put, the daily experience of business leaders suggests that a full recovery of economic activity to pre-crisis levels is further off than expected. Moreover, the distribution of responses suggests that, as a group, executives simply don’t know what will happen. An improving global economy is not the same as a recovering one.

We see three main underlying reasons for this confusion and skepticism. Each of them presents tough management challenges. Let’s start with public policy. Yes, the unprecedented monetary stimulus, government guarantees, and injections of capital seem largely to have ended the short-term crisis that landed the capital and credit markets in the hospital. But it remains unclear what will happen when the patient is taken off its meds—less risk taking and lower returns in the global financial system seem inevitable—or what will be the unintended consequences of the recent massive growth in public balance sheets and of rising regulatory costs.

A second reason for the uncertainty is the difficulty of comprehending the information available on unfolding economic events—information often delivered in the form of sound bites with little explanation of what various indicators really mean. We track 12 indicators of macroeconomic, credit, and capital market activity across nine developed and developing economies. If you compare the July performance of the indicators with those from the previous month, 60 of a possible 108 showed improvement. On the other hand, 68 of the indicators also highlighted a deterioration (often a severe decline) from pre-crisis conditions the year before. Each indicator might get reported with its own headline. We believe that without an analysis of a much broader picture, including how the indicators interrelate, there is no hope of understanding current conditions (see the interactive exhibit, “Economic and financial indicators”).

Economic and financial indicators
Economic indicators showed improved performance in July 2009 compared with the previous month, yet they reveal how much performance has deteriorated when compared with pre-crisis conditions the year before.

The third reason is the very nature of the economic shift under way. This crisis wasn’t and still isn’t a singular breakdown. Rather it consists of many smaller crises, each with its own pace and impact, that are interrelated and still under way. The US financial crisis, which began a year ago, causing global credit markets to seize up, was the epicenter of the global economic shock. The strong defensive actions companies took in response caused an even-sharper-than-expected economic decline in the fourth quarter of 2008 and into the first quarter of this year. Companies just now regaining access to credit fell behind in restocking their inventories. Their efforts to compensate explain much of the nascent macroeconomic improvement and resurgence of trade observed across the world.

But that doesn’t mean the problems are over: the change in the behavior of US consumers alone—they may well go on reducing their debts even when the economy recovers—is still playing out. Personal savings as a percent of disposable income has climbed to more than 4 percent, from pre-crisis readings near zero. In the absence of income growth, each 1 percent increase in US consumer savings results in $100 billion in foregone spending. As a result, the potential for a continued US economic contraction remains significant.

The countries of the European Union (including the United Kingdom), where consumers and financial firms alike are reducing debt, appear to be on the same slow improvement path as the United States. Russia and several Eastern European economies are lagging further behind.

Brazil and India have benefited from their relative lack of involvement with the global capital market. And while China seems well positioned for a true recovery, its ability to meet a year-end 8 percent GDP growth target is being driven by a massive government fiscal and monetary stimulus. This stimulus has also raised the median price-to-earnings ratio of its listed stocks above 50 and caused new credit issuance to surge, by July of this year, to nearly twice the level for all of 2008.

Thoughtful economic modeling can start to capture all this complexity. Working with our colleagues in the McKinsey Global Institute, we recently modeled four economic scenarios corresponding to those the business executives evaluated in our recent survey. For the US economy alone, the results show possible outcomes that span nearly $2 trillion in GDP—the difference between the most optimistic scenario for GDP growth (10 percent higher than it is today) and the most pessimistic one (3 percent lower) by 2012. Although scenarios don’t predict the future, they are a powerful tool companies should use to assess, plan, and prepare for a range of possible outcomes in the face of such great uncertainty.

What else must companies do these days to survive and thrive? First, they must drop the pretense that they can predict the future. Second, they must continue adapting their management processes and capabilities with an eye to making better decisions under uncertainty—for example, by abandoning the fixed calendar and planning schedules typical of annual budgeting and operating processes. This change will require a shift to monitoring macroeconomic indicators in real time, something akin to “just in time” manufacturing approaches applied to decision making. It also means building greater flexibility into strategic activity by putting a greater focus on acquiring options, contingency planning, and the use of stage-gating techniques for committing resources.

All this portends a shift to more dynamic management in a more complex and unpredictable environment. The industry leaders of the future—stalwarts and upstarts alike—will be able to adopt, adapt, and build these capabilities for navigating uncertainty.

About the Authors

Bill Hoffman is an associate principal in McKinsey’s Minneapolis office, and Lowell Bryan is a director in the New York office.


The authors would like to thank Ezra Greenberg, Matt Hirschland, John Horn, Ina Kota, Nicolas Leeuw, Jeff McBride, and Kazuhiro Ninomiya for their contributions to this article and the research underlying it.

Recommend (73)
  • 20 DECEMBER 2009
    Robert Ambrosi
    President
    Ambrosi Cutlery Ltd.
    Mahopac, NY USA

    ...We should never let the “bigger faster better” mentality drive us blindly. We will become bigger and faster better without trying, if we just stick to fundamental good business practices....

    .
    Robert Ambrosi
    President
    Ambrosi Cutlery Ltd.
    Mahopac, NY USA

    In response to Mr. Mundorff’s comment on 9/25, yes I agree, the whole world has been caught up in a bigger, faster, mindset for a long time now, and this economic dilemma is one of the results of that. While it is my goal to grow my business, I always refer to it as “controlled growth”, by that I mean always maintaining the quality products and quality work staff that got us to this level. Equally important in that equation is business indebtedness. We should never let the “bigger faster better” mentality drive us blindly. We will become bigger and faster better without trying, if we just stick to fundamental good business practices. When we let our greed to succeed at any cost take over our calculated thinking, we wind up in this predicament.

    Not to sound philosophical, but in life there are certain truisms that will always apply, we need to stand back as an observer from afar and look at the trend of society as a whole, and we can see the direction in which our economy is going. Stick to the basics of smart business and don’t let greed drive your decisions, and even though it is a little stormy right now, you will be in a good position at the end of this ride.

    .
  • 12 NOVEMBER 2009
    Kalika Bansal
    Asst. Professor
    Amity Global Business School
    Ahmedabad, Gujarat, India

    ...Today, there are lot of complex forces at work and the crisis has again reminded us that the most important word in business dictionary is “UNCERTAINTY.” Anyone who can deal with uncertainty will sail through any kind of Tsunami.

    .
    Kalika Bansal
    Asst. Professor
    Amity Global Business School
    Ahmedabad, Gujarat, India

    Congratulations to the authors for sharing such valuable information. Very rightly they have analysed the elements of the current business environment. As a manager, one should know the consequences of large fiscal deficits and a large amount of regulatory costs with which most of the economies are plagued as a result of the global crisis. Today, there are lot of complex forces at work and the crisis has again reminded us that the most important word in business dictionary is “UNCERTAINTY.” Anyone who can deal with uncertainty will sail through any kind of Tsunami.

    .
  • 14 OCTOBER 2009
    Ramkumarr Seshu
    Director
    Born to Win Bangalore
    Bangalore, India

    My compliments to the authors for their candid insights. More than ever before, the opportunities that can be grasped today are enormous, but for this to happen we need...

    .
    Ramkumarr Seshu
    Director
    Born to Win Bangalore
    Bangalore, India

    My compliments to the authors for their candid insights. More than ever before, the opportunities that can be grasped today are enormous, but for this to happen we need: 1. Everyone in the organization to talk the same language. 2. Greater focus on developing the Human Capital of the organization, and 3. Good old fashioned honesty of purpose to come to the fore.

    .
  • 2 OCTOBER 2009
    Rajiv Gupta
    Finance Head
    BP
    india

    The movement in the economic and financial indicators are reflective of the changing economic perception at a point in time, but whether these are long term sustainable trends, it—s difficult to say....

    .
    Rajiv Gupta
    Finance Head
    BP
    india

    The movement in the economic and financial indicators are reflective of the changing economic perception at a point in time, but whether these are long term sustainable trends, it—s difficult to say. The risks from the changes in consumption patterns in the US and western world pointed out by the authors is one such indication. However, there are still large overhanging clouds relating to the upward movement of oil prices, the rising public debt and bank debt, and the attractiveness of the US financial market. Many of these could impact what I would call the preconditions for economic growth, in other words, long term interest rates and inflation, expanding global trade and energy costs, and an integrated global banking system.

    .
  • 29 SEPTEMBER 2009
    Kannan G
    Director, Strategic Projects
    Adidas
    Singapore

    A big thanks to the authors for comparing economic and financial indicators both on month-on-month and year-on-year. Both the indicators are important and neither should be ignored....

    .
    Kannan G
    Director, Strategic Projects
    Adidas
    Singapore

    A big thanks to the authors for comparing economic and financial indicators both on month-on-month and year-on-year. Both the indicators are important and neither should be ignored. The stock markets are ignoring the year-on-year number as irrelevant and almost behaving as if the crisis is over. While the positive mood is good to come out of the recession, it is irresponsible to not recognise the impact of this crisis.

    Organisations must use this opportunity to make fundamental changes in the way they do business and recognise some risks which were previously ignored. The reality for businesses is that many consumers are out of jobs and deleveraging rightly and also (hopefully) getting more conscious of the ill-effects on the environment. This will mean significant changes in consumption across businesses and geographies. I agree that flexibility is key, but change and innovation will help not only getting out of trouble, but also preparing for a possible recovery in the near future. Trying to do more of the same or doing the same faster will not be enough as highlighted in the previous comments. This is an opportunity of a lifetime as much as it has been the crisis of a lifetime.

    .
  • 26 SEPTEMBER 2009
    Dick Stroud
    MD
    20plus30
    London, UK

    I agree with the analysis but in the UK I think the two uncertainties, resulting from public policy, are important enough to be considered separately....

    .
    Dick Stroud
    MD
    20plus30
    London, UK

    I agree with the analysis but in the UK I think the two uncertainties, resulting from public policy, are important enough to be considered separately. Nobody has any real idea how the economy will behave once the various fiscal stimuli are removed. Probably more worrying is the effect of a prolonged period of public debt reduction and how this reduces consumer confidence and demand. To make matters worse, because of the forthcoming general election, politicians are unwilling (some might say incapable) of rationally addressing the true implications of the enormous fiscal deficit.

    .
  • 25 SEPTEMBER 2009
    Dan Lilley
    Industry Specialist
    Dept. of Commerce
    Raleigh, NC USA

    Stage-gating is not the optimal process for the current economic times, nor has it ever been. It unnecessarily prolongs time to market...

    .
    Dan Lilley
    Industry Specialist
    Dept. of Commerce
    Raleigh, NC USA

    Stage-gating is not the optimal process for the current economic times, nor has it ever been. It unnecessarily prolongs time to market and more often than not paralyzes a firm’s ability to satisfy anticipated market demand. Lean Product Development, on the other hand, is an express lane to new products and new markets, and I urge your readers to educate themselves about this process.

    .
  • 25 SEPTEMBER 2009
    Mark Mundorff
    VP Sales
    Mapes
    Lincoln, NE USA

    ...we have devoted major resources for the single purpose of speed only, disproportionate the end benefits. Much like driving a fast car and using much more fuel than necessary only to arrive 5 minutes sooner...

    .
    Mark Mundorff
    VP Sales
    Mapes
    Lincoln, NE USA

    This comment is more of an observation without a conclusion, but thrown out here for comment or consideration. As we look at some of the fundamentals of economic activity, one of the components that has increased significantly is the amount of both physical and human capital put in place to provide all kinds of goods and services faster and faster and faster. But to what fundamental end than the consumption of other goods and services, much of which is supported by credit and may be only for short-lived goods as well? In other words, we have devoted major resources for the single purpose of speed only, disproportionate the end benefits. Much like driving a fast car and using much more fuel than necessary in order to arrive 5 minutes sooner to see a movie which offers marginal fundamental benefits in proportion to the resources it took to arrive early. And so when there is less money to see movies, we still have the resources committed for a fast car to get there—in essence, a poor use of capital that has been irreversably committed which now still has to be paid for.

    If our economy is based on a rapid pace of consumption, the merits of which are debatable, and when that pace of consuption is fueled by unearned speculative money, then we have a staggering amount of resources allocated for pie-in-the-sky reasoning. And it cannot be sustained and thus not paid for and now rather than accomodate the pace of the fiat money from speculation, it loses its value and ability to repay its investment and now it becomes an additional drag on our economy that has little use. Again much like the investment in a fast car to get to the movies 5 minutes sooner. The investment in that capital in both human and physical plant was a great misallocation of resources that was falsely valued as a true component of the fundamentals of economic strength. And it will bite back hard and become an economic malady that is hard to shake.

    I hope I have expressed this idea well enough to at least have my thought process understood. I would welcome anyone’s comment back pro or con as to the merits of the idea.

    .
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