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Older, smarter, more value conscious: The French consumer transformation

Long-term trends reshaping the consumer landscape in France have implications for other developed countries too.

Over the next 20 years, powerful demographic, societal, and economic trends promise to reshape consumer behavior substantially in many of the world’s wealthier nations. The implications for business will be significant. To better understand how these trends will play out, McKinsey’s Consumer and Shopper Insights Center, with the support of the McKinsey Global Institute, examined the prospects of France and found that there, as in many of its European neighbors, the average household in 2030 will be older, better educated, and less wealthy than the average household today.

We found three long-term trends reaching a tipping point that will fundamentally transform the country: an aging population, societal shifts altering what households look like, and economic factors slowing the expansion of wealth. As these trends sweep across France and, to varying degrees, the rest of Europe, they will impose pressure on consumption growth and dramatically change the consumer landscape.

A transforming nation

France’s population is getting older as longevity rises, fertility rates fall, and the large baby boom generation ages. These trends have profound economic implications, pressuring per capita GDP growth, purchasing power, and consumption. We expect that by 2030, for example, more than half of all French households will be headed by someone aged 55 or older. Across Europe, just two workers will support each retiree by 2050, compared with four today, unless the retirement age changes.

A range of societal shifts are reshaping the average French household (Exhibit 1). These include rising educational attainment, more women participating in the labor market, and smaller households as fewer couples form them and the birth rate declines. We forecast that the number of French households with couples who live together will fall to 58 percent in 2030, from 75 percent in 1980, while households will have an average of 2.5 members, down from 3.3 in 1980.

The final transformational factor is economic. Since World War II, an expanding European economy has allowed successive generations to earn more and accumulate greater net worth than previous generations had. This trend will continue, but at a slower pace as economic and consumption growth slow dramatically because of the aging population (which will cut overall workforce participation), weaker productivity gains, and the rising cost of limited resources, notably oil. In the absence of government reforms and major policy changes, we expect annual GDP growth in France to be 1.5 percent from 2008 to 2030, down from 2.1 percent from 1980 to 2008.

What it means

As a result of these factors, we believe that the annual growth of consumption in France (after housing and utilities) will fall to 1.4 percent in the next two decades, compared with 2 percent between 1980 and 2007. As an aggregate market, the mature-consumer segment—those aged 55 or older—will dominate by virtue of sheer numbers, accounting for around two-thirds of all additional consumption in the period to 2030. People aged 65 or older will account for almost half of that. These older households, however, will individually be less wealthy than those of the rest of the population and will continue to seek value.

For business, the dynamics of product growth will vary widely from category to category—and there will be winners and losers (Exhibit 2). Categories with above-average growth per household will be electronics, out-of-pocket medical expenses, communications, and housing. Those with stable growth include media and entertainment, energy, and personal care. Spending on the maintenance and repair of dwellings will decline. Combined with changing consumer aspirations, this growth pattern will yield very different attitudes toward consumption.

To address changes in consumer behavior successfully, companies must innovate, including a focus on value and an increased interest in health and wellness. Companies also should note the impact of rising digital connectivity—many French consumers, even as they age, will retain their attachments to communities and social networks. Indeed, we expect consumers aged 55 or older to account for 33 percent of the electronics market and 43 percent of the communications market in 2030, compared with 23 percent and 34 percent, respectively, in 2007.

Only a deep understanding of how category dynamics and consumer needs are changing will allow companies to weather the difficult market conditions in France and, more broadly, in Western Europe. Companies will need to adopt a granular approach that helps them target pockets of growth in a generally lackluster environment and anticipate changing consumer needs and behavior by adjusting their strategies and offerings.

About the Authors

Georges Desvaux is a director in McKinsey’s Paris office; Baudouin Regout, who is based in Brussels, is a senior fellow of the McKinsey Global Institute.

Recommend (55)
  • 26 JULY 2010
    Duane Ha Harrison
    Student
    Glasgow School of Art
    London, England

    ...With an older population—but also a population which has less money to spend—I’m very interested to see what will happen to the electronics....

    .
    Duane Ha Harrison
    Student
    Glasgow School of Art
    London, England

    Since there’s a large increase of spending in electronics and more and more will be spending on medical expenses, I think there could be a lot of scope for personal/family electronic devices and systems which also warn of health problems or prevent them before they happen.

    With an older population—but also a population which has less money to spend—I’m very interested to see what will happen to the electronics. Maybe non-disposable items will come back. Also, more communication devices for the old to use. I remember seeing a mobile phone in Japan specifically being targeted at older people; this may come to France and Western Europe in the near future.

    .
  • 22 JUNE 2010
    Punit Kumar
    Chief of Staff
    WMH
    USA

    I am wondering if the writer compared future France with current Italy. The average age in Italy is already close to 45. Do these predictions match what is happening in Italy already?...

    .
    Punit Kumar
    Chief of Staff
    WMH
    USA

    I am wondering if the writer compared future France with current Italy. The average age in Italy is already close to 45. Do these predictions match what is happening in Italy already?

    Italy is not a very immigrant friendly country, it has its own culture and language. New immigrants mostly move to an English speaking country rather than a country like Italy or France, where you might have to not only learn a new culture but a new language too. The same can be said of Japan, very little net immigration. I believe France will eventually follow the same pattern as Italy and Japan are doing today.

    .
  • 19 JUNE 2010
    Egor Orlov
    Student
    State University - Higher School of Economics
    Moscow Russia

    ...I think that our current retirement programs are limiting the growth of the economy, because the workforce is artificially reduced....

    .
    Egor Orlov
    Student
    State University - Higher School of Economics
    Moscow Russia

    The article raises a fundamental question of what the future will look like. As was mentioned in the comments, this study doesn’t take into account some uncertainties. Information from the comments (e.g., immigrant’s households) may provide good insights for making several possible scenarios for the future. There is definitely the infinite number of scenarios, but a couple of the most probable of them will do best.

    I think that our current retirement programs are limiting the growth of the economy, because the workforce is artificially reduced. Many people have already found their place in life, they treat their work as their life, and they love their work and want to do it for the rest of their days so forcing them to free their workplace is what really makes them feel old. Elderly people can do many useful jobs that are not stressful but require scrupulous attention. And they will be happy with that, because they are still contributors to the society and not ballast.

    .
  • 16 JUNE 2010
    Joaquim Leite
    economist
    Public
    Grândola, Portugal

    ...How will the economies (firstly western ones) adjust to face these challenges and the inevitable increase in almost all scarce inputs (oil, food, and other commodities)?...

    .
    Joaquim Leite
    economist
    Public
    Grândola, Portugal

    Something is somehow missing: the economy!

    How will the economies (firstly western ones) adjust to face these challenges and the inevitable increase in almost all scarce inputs (oil, food, and other commodities)?

    To face all this—i.e, less consumption, more competitiveness, and increased social costs—our first enemy to be defeated will be the huge waste we produce. To tackle this, investigation and inovation in engineering processes will be higly demanded. In my view, we will need an efficiency-driven economy.

    .
  • 16 JUNE 2010
    Hemraj Jyala
    Sr. Executive
    Jones Lang Lasalle
    India

    ...with migration of people across borders very common today, it wouldn’t be wrong to say that one day any country would lack its own original native population, but would be full of immigrants....

    .
    Hemraj Jyala
    Sr. Executive
    Jones Lang Lasalle
    India

    There are countries on different continents facing similar problems (for example, Singapore). Taking clues from such countries will help overcome the issue of ageing populations.

    Moreover, the future would look totally different; with migration of people across borders very common today, it wouldn’t be wrong to say that one day any country would lack its own original native population, but would be full of immigrants. it would be interesting to know how the immigration trend across the globe is, as of today; and how it will reshape the world tomorrow.

    .
  • 16 JUNE 2010
    Ahsan Khan
    Key Account Manager
    Unilever Pakisatn
    Lahore, Pakistan

    ...I wonder if a similar study for any Asian country would have totally opposite findings where soaring generation X, Y, Z, improvement in per capita income and cheap labour will remain their competitive edge...

    .
    Ahsan Khan
    Key Account Manager
    Unilever Pakisatn
    Lahore, Pakistan

    Great Insights on France’ Future! Recruiting new consumers and driving consumption is the name of the game. I wonder if a similar study for any Asian country would have totally opposite findings where soaring generation X, Y, Z, improvement in per capita income and cheap labour will remain their competitive edge for days to come, despite all socioeconomic issues.

    .
  • 16 JUNE 2010
    Laurence Lorenzini
    Librarian
    3M France
    France

    ...I am surprised with the 0.8 children per household, (2007 average) figure that you are posting. The statistics in France are claiming 1.9 children per woman in 2009....

    .
    Laurence Lorenzini
    Librarian
    3M France
    France

    Well, saying that the population in France is getting older is not new. I would say that this trend is more important in other Western European countries like Italy or Germany. I am surprised with the 0.8 children per household, (2007 average) figure that you are posting. The statistics in France are claiming 1.9 children per woman in 2009.

    Regarding the comment from M. Nassir Salim on increasing the retirement age, our government has started the negotiations with the Unions a couple of weeks ago, in that direction, which is good but promises some hot days in September!

    .
  • 16 JUNE 2010
    Annamonique Stebnyckyj
    Workforce Development Manager
    Australian Home Care
    Australia

    ...it is time that governments recognise the limitations of their roles and withdraw themselves from the quagmire of ‘group think,’ and look at the emerging economy with the purpose of finding a a different future....

    .
    Annamonique Stebnyckyj
    Workforce Development Manager
    Australian Home Care
    Australia

    I think the answer to the unasked question in this document is to be found in the words “In the absence of government reforms and major policy changes”. Although my view might be simplistic—it is time that governments recognise the limitations of their roles and withdraw themselves from the quagmire of ‘group think,’ and look at the emerging economy with the purpose of finding a a different future. As Voltaire once wrote: “no problem can withstand the assault of prolonged thinking”

    .
  • 16 JUNE 2010
    Aamir Hashmi
    Assistant Professor
    National University of Singapore
    Singapore

    ...The article seems to assume that all the pro-natal policies currently being vigorously persued by governments all over the world will not succeed in reversing the fertility decline.

    .
    Aamir Hashmi
    Assistant Professor
    National University of Singapore
    Singapore

    The key driver of these trends is the below-replacement fertility rate. There is some recent research showing a reversal of the fertility decline as societies reach very high levels of human development. If this reversal is widespread, the trends highlighted in this article could actually turn out to be quite different.

    Pro-natal policies could go a long way to change these trends. From a societal point of view, the best will be to achieve a fertility rate of around replacement level. If it is achieved, the total population and its distribution by age groups will be contant (the population will still age, albeit at a much slower rate, due to increase in life expectancy).

    The article seems to assume that all the pro-natal policies currently being vigorously persued by governments all over the world will not succeed in reversing the fertility decline.

    .
  • 16 JUNE 2010
    Stephen KIshore
    Quality Management
    First Gulf Bank
    UAE

    ...with the change in demographics (with the increased aged citizens) the country will have high demand for young, afforable manpower, resulting in signifacnt inflow of immigrants to the country which will alter the purchasing behaviour.

    .
    Stephen KIshore
    Quality Management
    First Gulf Bank
    UAE

    Thought provoking study. But I guess the study considered only the French population in France. What I percieve is that, with the change in demographics (with the increased aged citizens) the country will have high demand for young, afforable manpower, resulting in signifacnt inflow of immigrants to the country which will alter the purchasing behaviour.

    .
  • 16 JUNE 2010
    Katrina Meredith
    President
    ETECFoundation
    USA

    This analysis does not appear to take into account immigrant population growth and its accompanying higher birth rates.

    .
    Katrina Meredith
    President
    ETECFoundation
    USA

    This analysis does not appear to take into account immigrant population growth and its accompanying higher birth rates.

    .
  • 16 JUNE 2010
    Syed Hoque
    Director
    Foundation for Study of Freedom in Monetary Affair
    Auckland, New Zealand

    ...One thing is for sure. Central Banks around the world will pump a lot more money into the banking system (in the name of greasing the credit machine to save the economy). This will impoverish the middle-class ...

    .
    Syed Hoque
    Director
    Foundation for Study of Freedom in Monetary Affair
    Auckland, New Zealand

    Thank you for a good article. However, there are lot more variables in the equation whose trajectories are unpredictable. The collateral damage of the credit crisis on contracting global trade is slowly emerging with rising trade barriers. The effects of rising interest rates or currency devaluation (as BIS recently alluded that the US dollar’s devaluation will be good for US manufacturing) on debt-servicing burdens for governments and consumers is definitely an upward trend. The resource wars that started after 911 and current looming tensions in the Middle-East could lead to the first Great War of the 21st Century, causing further disruptions in markets and financial flows, are all unknown which can only be predicted with a historical perspective.

    One thing is for sure. Central Banks around the world will pump a lot more money into the banking system (in the name of greasing the credit machine to save the economy). This will impoverish the middle-class as happened in Germany during the hyperinflation. Not to belabour the combined effects of cheap oil and purchasing-power loss will be devastatation for the middle-class. If the middle-class goes under, what does that mean for the current big-box retailing market structures? Lots of unknowns in the next decade, let alone predicting two decades out, and people who do not think for themselves will lose their shirts under these converging events.

    .
  • 15 JUNE 2010
    Nadya Krienke-Becker
    Director
    Shaper Group
    Melbourne, Australia

    ...It clearly demonstrates that an aging population changes the focus on consumption and that smart innovators who answer the demand of a digitally sophisticated and socially connected consumer will be reaping the rewards....

    .
    Nadya Krienke-Becker
    Director
    Shaper Group
    Melbourne, Australia

    An excellent article and one whose figures will be reflected in similar studies of some countries outside of Europe. It clearly demonstrates that an aging population changes the focus on consumption and that smart innovators who answer the demand of a digitally sophisticated and socially connected consumer will be reaping the rewards. This new dynamic may also provide some smart answers to the ever present climate change issue, as these consumers will be far more educated in their understanding and demand of holistically sustainable solutions.

    .
  • 15 JUNE 2010
    Nassir Salim
    Vice President
    Citigroup
    San Antonio, TX USA

    As life expectancy improves, a corresponding increase in retirement age may help mitigate some negative impacts to consumer spending....

    .
    Nassir Salim
    Vice President
    Citigroup
    San Antonio, TX USA

    As life expectancy improves, a corresponding increase in retirement age may help mitigate some negative impacts to consumer spending. In addition, focus is needed on health care reform in order to control rapidly rising medical costs.

    .
  • 15 JUNE 2010
    Greg Jordan
    Managing Director
    Greg Jordan Design
    Burlingame, CA USA

    ...I think your reminder about aging digital communities is important, especially if you’re a consumer brand steward....

    .
    Greg Jordan
    Managing Director
    Greg Jordan Design
    Burlingame, CA USA

    Useful insight. I think your reminder about aging digital communities is important, especially if you’re a consumer brand steward. There are strong community-building motivations for many consumer-oriented organizations, regardless of country.

    .
  • 15 JUNE 2010
    Dan Wastler
    VP Sales
    American Energy Solutions, Inc.
    Leawood, KS USA

    ...Have you researched a study like this in America? I would imagine the parallels by category would be alarmingly similar.

    .
    Dan Wastler
    VP Sales
    American Energy Solutions, Inc.
    Leawood, KS USA

    This is an excellent article with a terrific statistical view into the future of France and Western Europe. Have you researched a study like this in America? I would imagine the parallels by category would be alarmingly similar.

    .
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