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Counting the world’s unbanked

Fully 2.5 billion of the world’s adults don’t use banks or microfinance institutions to save or borrow money, but unserved doesn’t mean unservable.

Fully 2.5 billion of the world’s adults don’t use formal banks or semiformal microfinance institutions to save or borrow money, our research finds. Nearly 2.2 billion of these unserved adults live in Africa, Asia, Latin America, and the Middle East. Unserved, however, does not mean unservable. The microfinance movement, for example, has long helped expand credit use among the world’s poor—reaching more than 150 million clients in 2008 alone.1 Similarly, we find that of the approximately 1.2 billion adults in Africa, Asia, and the Middle East who use formal or semiformal credit or savings products, about 800 million live on less than $5 a day (Exhibit 1). Large unserved populations represent opportunities for institutions that are able to offer an innovative range of high-quality, affordable financial products and services. Moreover, with the right financial education and support to make good choices, lower-income consumers will benefit from credit, savings, insurance, and payments products that help them invest in economic opportunities, better manage their money, reduce risks, and plan for the future.

Expand the map (Exhibit 2) to see the financially unserved population by region.

Read the full report, Half the World is Unbanked, on McKinsey’s Social Sector page.

About the Authors

Alberto Chaia is a principal in McKinsey’s Mexico City office, Tony Goland is a director in the Washington, DC, office, and Robert Schiff is a consultant in the New York office.


Source: McKinsey research conducted in partnership with the Financial Access Initiative (a consortium of researchers at New York University, Harvard, Yale, and Innovations for Poverty Action); we relied on financial usage data from Patrick Honohan, “Cross-country variation in household access to financial services,” Journal of Banking & Finance, 2008, Volume 32, Number 11, pp. 2493–500.

Notes

1 According to the Microcredit Summit Campaign, a leading advocacy group.

Recommend (30)
  • 25 MAY 2010
    Oana Garcia
    VP Decision Management
    Citi
    NY, USA

    ...I would be interested in articles on the subject of credit scores and credit history in developing countries.

    .
    Oana Garcia
    VP Decision Management
    Citi
    NY, USA

    This is a very interesting topic that I believe should be split in two: (1) savings; (2) borrowing. Saving money will likely be achieved faster than borrowing, given that credit scoring is likely in incipient stages or non-existent in many of the economies with the highest percentages of non-banked adult population.

    I would be interested in articles on the subject of credit scores and credit history in developing countries.

    .
  • 21 APRIL 2010
    Ian Robinson
    Technical Director
    Financial Sector Deepening Trust
    Dar es Salaam, Tanzania

    I hope the authors are not implying that it is always desirable for poor people to be banked or even served by microfinance providers (most being credit only). Three points about Tanzania...

    .
    Ian Robinson
    Technical Director
    Financial Sector Deepening Trust
    Dar es Salaam, Tanzania

    I hope the authors are not implying that it is always desirable for poor people to be banked or even served by microfinance providers (most being credit only). Three points about Tanzania:

    (1) limited access to banks (only 12% of adults are formally included) is in part a function of poor physical access, poor product design, and delivery and high costs of maintaining accounts;

    (2) microfinance providers in total contribute financial access to only about 5% of adults here;

    (3) effective and affordable financial access is being provided by an increasing number of well-established informal savings and loans groups based in local communities. These can mobilise local savings (some four times more people save than borrow in Tanzania) and provide returns on that money of well over 30% pa, with portfolio qualities showing barely 2% loan losses. Try getting a bank to offer that sort of return and performance!

    Of course, banks provide much greater security and liquidity for people’s money; but this comes at a high price and one that the majority of Tanzanians are not able or ready to afford, certainly not yet. Two banks here are rolling out mobile phone banking platforms and combining these with banks on wheels to reach more remote areas. It will be interesting to see over the next couple of years what contribution these initiatives make to increasing the proportion of those formally banked.

    In low-population density countries where infrastructure is poor and formal bank branches cover only limited areas, formal and even semi-formal financial access needs to be complemented by informal services tailored to people’s requirements. Without these, millions of people will continue to remain totally excluded. In Tanzania right now the number of financially excluded is 12.5m or 56% of the adult population.

    For those wanting more information, please check out the 2009 FinScope survey of demand for financial services and barriers to access. This is available by clicking on http://dgroups.org/groups/FinScope-Tanzania.

    .
  • 16 APRIL 2010
    Funwa Akinmade
    Head retail research and analysis
    Oceanic Bank
    Lagos Nigeria

    Recent research carried out in Nigeria shows that less than 25% of the bankable populace have bank accounts i.e. over 3/4 of the population are unbanked....

    .
    Funwa Akinmade
    Head retail research and analysis
    Oceanic Bank
    Lagos Nigeria

    Recent research carried out in Nigeria shows that less than 25% of the bankable populace have bank accounts i.e. over 3/4 of the population are unbanked. Interestingly enough, when questioned as to why this is so, the majority (almost 50%) responded that “they have little or no income” with which they can open bank accounts. I am quite ceratin that this is the case in most countries.

    .
  • 30 MARCH 2010
    Jorge Iwaszkiewicz
    Adviser
    International Consultant
    Colombia

    ...From my experience the majority seem to be more interested in savings accounts than actually borrowing!...

    .
    Jorge Iwaszkiewicz
    Adviser
    International Consultant
    Colombia

    Good short article on the unbanked. There are a lot more people, nomads, etcetera, that go unbanked in the world—I have seen them in Central Asia and Africa. From my experience the majority seem to be more interested in savings accounts than actually borrowing!...

    .
  • 19 MARCH 2010
    Vanbakkam Krishnamurthy
    chief consultant
    forexconsultants India
    Chennai, Tamilnadu, India

    ...Vast areas of the rural hinterland in India are served by post office savings institutions which continue to remain highly popular with the masses...I do not know whether the authors have taken them into account....

    .
    Vanbakkam Krishnamurthy
    chief consultant
    forexconsultants India
    Chennai, Tamilnadu, India

    The article was an eye-opener in revealing the magnitude of the unbanked and underbanked sectors of the third world demographies. However, I have a little caveat to add concerning the research methodology behind the article. Vast areas of the rural hinterland in India are served by post office savings institutions which continue to remain highly popular with the masses (despite the increasing penetration of the commercial and cooperative banks) on account of their accessibility. I do not know whether the authors have taken them into account.

    Likewise, the large-scale presence of indigenous bankers in rural India can not be wished away, however unpopular they may be in popular folklore and official demonology. The growth of biometric identification technologies may enable the third world to circumvent problems posed by mass illiteracy and deliver financial services to rural poor. We require a three way PPP between the Government, IT Companies, and the financial services industry to deliver financial services to everyone.

    .
  • 19 MARCH 2010
    James H Solomon, II, PhD
    Consultant
    ISolutions
    Philippines

    ...Clearly, what the developed world does not understand is the number of underserved persons living in SE Asia. Thanks for your article.

    .
    James H Solomon, II, PhD
    Consultant
    ISolutions
    Philippines

    I am from the USA, presently living and working in the Philippines. It is very much a challenge to get people from that part of the world to understand the business opportunities available in this part of the world. When I mention financing or micro financing, they look at me like I am crazy. Clearly, what the developed world does not understand is the number of underserved persons living in SE Asia. Thanks for your article.

    .
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