Welcome to McKinsey Quarterly, the business journal of McKinsey & Company.
March 2011
Lean transformations can help organizations supporting IT infrastructure to increase their productivity, improve service, and lift morale.
January 2011
Many mergers don’t live up to expectations, because they stumble on the integration of technology and operations. But a well-planned strategy for IT integration can help mergers succeed.
December 2010
A new model for managing IT combines factory-style productivity to keep costs down with a more nimble, innovation-focused approach to adapt to rapid change.
November 2010
In our fifth business technology survey, executives say they want more immediate value from IT and forward-looking strategies from technology leaders that support growth and innovation.
August 2010
Mandated upgrades to health care IT will demand heavy investments by providers but will help them minimize waste and standardize best medical practice. However, the providers will have to take a radically new approach to IT.
A volatile new health care environment is emerging in the United States. These are times of trouble—and opportunity—for the payers’ CIOs.
April 2010
To get the most out of these programs, organizations must ensure that they are led by people with the right skills, connections, and attitudes.
March 2010
Shell’s executive vice president and CIO talks about the company’s never-ending transformation process.
As more products are loaded with technology, tangled IT designs can undermine product strategies. Product managers and technical specialists need a better game plan.
August 2009
A joint effort by IT and business leaders can help companies not only to save money but also to prepare for the return of growth.
July 2009
As more companies offshore their infrastructure work, more are experiencing the problems of the onshore-to-offshore transition.
May 2009
CIOs and CTOs should take the lead in explaining how IT infrastructure creates business value—especially in challenging times.
November 2008
TEST The demand for data center capacity worldwide has led to a sharp rise in IT costs and a steady increase in carbon emissions. A new efficiency metric provides companies with a clear yardstick for measuring progress.
October 2008
A laggard so far, it may be about to take off.
June 2008
As the information storage needs of many large enterprises grow and become more complex, IT executives must have better policies to guide their efforts.
December 2007
Eight emerging trends are transforming many markets and businesses. Executives should learn to shape the outcome rather than just react to it.
June 2007
A new delivery method is shaking the software industry’s foundations. Traditional vendors should take heed.
May 2007
To make application development and maintenance more productive, IT managers are getting lean.
March 2007
Many organizations are investing in more network than they need.
January 2007
Tom Sanzone explains how his broad authority within the company helps keep IT aligned with the business strategy.
CIOs are focusing their plans on more flexible architectures and more efficient data centers.
December 2006
As telecommunications carriers invest heavily in new IP technologies, the path to profitability is uncertain—but the migration effort yields the best results when carriers get the basics right.
June 2006
The offshoring of IT infrastructure—machines and networks and the people who manage them—has been relatively slow to develop. But this is changing as leaders show how to offshore it effectively and vendors step up to meet a growing opportunity.
January 2006
By restructuring operations and aligning front and back offices, wholesale banks can cut costs dramatically and find new sources of revenue.
June 2005
Low costs aren't everything—particularly for critical systems.
February 2005
The days of building to order are over. The time is ripe for an industrial revolution.
November 2004
Companies should beef up their management practices before focusing on technology.
August 2003
When business and computer people put their heads together, they can transform a company’s IT architecture.
Mobile-telecom companies must redraw their IT architecture if they hope to market new services quickly and cheaply.
Systems powered by the Extensible Markup Language might someday prove to be the standard for information sharing between businesses, but not in the near future.
May 2003
Companies that invest in secure, centralized locations for servers can save considerable sums of money.
Companies can run their IT systems more efficiently by creating new organizational structures in which IT departments and business units share responsibility.
December 2002
Automating the flow of information among companies is costly and complex. Web services, argues John Hagel, promise to make it cheap and easy.
August 2001
Even during the present slowdown, networked companies are outperforming conventional ones. They are likely to go on doing so.
August 2000
City planners try to preserve viable old assets, to replace outmoded assets, and to add new assets—all in the context of an infrastructure linking them coherently. IT developers have a good deal to learn from that approach.
May 1996
The wrong debate: the Internet versus on-line services. The distinctive value of networks is the ability to form communities. The basics of quality, cost, and convenience will still drive success.
November 1995
Reengineers plan for years—the right timeframe is months. Line managers in the lead. “We didn’t reach far enough.”
August 1995
Tools, not toys. Billions have been invested in information technology. Where are the results? A failure to focus on productivity. Get practice guidelines to the point of care.
August 1994
Practical—and tested—strategies for lightening the burden of “legacy” systems.
Harnessing new IT-based capabilities means striking the right balance between technological and organizational change.
February 1993
Effective redesign programs balance tightness of focus with lofty ambitions for performance improvement.
A report from the new front lines in the battle to improve organizational performance.
MAY 2011
APRIL 2011
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