Ten years ago, a school
lesson on drought in sub-Saharan Africa might have required students to
read a textbook and, perhaps, to watch a film. Today, with the help of
computers and the Internet, that lesson could be transformed from a one-way
flow of information into an interactive process. Students could go on-line
to search for the latest thinking on the causes of drought. They could
use e-mail to interview African-studies specialists on the cultural impact
of the problem. And they could apply digital geography and weather tools
to simulate the effects of drought on local crops and the environment.
But to achieve this new dimension in learning—and, above all, to enhance
the performance of students—schools must do more than just wire up classrooms.
Although 95 percent of US public schools and 72 percent of classrooms
have access to the Internet, and the student-to-computer ratio is currently
approaching 10:1 (Exhibit 1), only 33 percent of primary- and secondary-school
teachers say that they feel "very well prepared" or even "well
prepared" to integrate high-quality digital content into their lessons
(Exhibit 2).1
To prepare students for the world of tomorrow, schools must therefore
take the next step by helping teachers integrate digital tools and content
into the curriculum. Technology is no panacea for educational problems,
but experience shows that when it is linked to clear educational objectives,
it can help students master traditional skills such as math and reading
and prepare students for work in an increasingly technological age (see
sidebar "The CEO Forum").
Digital learning integrates technology, connectivity, and digital content
into the curriculum. Besides software, digital learning exploits audio,
video, CD-ROMs, and World Wide Web sites as well as tools such as e-mail,
computer simulations, real-time video discussions, and databases. Above
all, it helps students seek and use information in a collaborative, creative,
and engaging way that gives both them and their teachers a new kind of
educational experience.
Although digital tools may never wholly replace the textbook, they could
supplement and enhance learning in almost all grades and subjects because
they have certain dynamic characteristics that help students take an active
part in learning. Students using digital tools can access and manipulate
up-to-date information to formulate hypotheses, evaluate evidence, and
draw conclusions. They can explore subjects in greater depth and apply
information in increasingly complex ways. They can hone their problem-solving
skills and learn how to use information to make decisions. Moreover, because
digital content is available in various formats, it can be tailored to
a student’s individual learning style. Students who learn visually can
rely more on charts and video; those who learn analytically can use text
and data.
As technology spreads through the schools, teachers and students will
assume new roles. Students will pursue more self-directed projects and
set their own goals; teachers will take on the role of facilitator. Parents
and outside experts will form part of each student’s learning team.
Moreover, digital learning prepares students for the demands of life
and work in a way that traditional educational methods don’t. Since almost
half of all students in the United States go straight into the workforce
from secondary school, introducing technology into primary and secondary
education is essential.2
The US Department of Labor has found that nearly all of the job categories
expected to expand most in the coming years—in manufacturing plants, health
care, and services—will require some technological knowledge. Students
should learn to use technology productively to find and manipulate information,
to understand systems thinking, and to master interpersonal skills and
teamwork. To help students develop these skills, a commission of the US
Department of Labor concluded, more emphasis must be placed on thinking
creatively, solving problems, and making decisions—the very skills digital
learning develops most effectively.3
Where we are today
Tapping the full potential of digital learning takes time. Schools seem
to go through several phases before integrating technology into the curriculum
effectively.
Stage one: early tech. Computers and
Internet connections are still rare. Schools have one computer for every
ten or more students as well as a few multimedia computers (see
sidebar "A call for equity").
Students use packaged software to reinforce basic skills, either in computer
laboratories or, independently, in classrooms. Teachers use technology
in a limited way to enhance their own productivity, mainly in administrative
functions. Schools typically allocate less than 5 percent of their technology
budget to teacher training. At this stage, technology is a supplemental
rather than integral part of the curriculum.
Stage two: developing tech. Schools
typically have one computer and network connection for every five to ten
students and allocate up to 10 percent of the technology budget to teacher
training. Teachers and students use technology in ways suited to the curriculum,
mainly for research; for communication with experts in universities, corporations,
and government; and for presentations. Teachers may enhance lessons by
using material from the Web or may tell students to use CD-ROM encyclopedias
and the Internet for research projects. Instead of allowing students to
direct themselves, teachers at this stage tend to direct them (by choosing
Web sites, for instance).
Stage three: advanced tech. Schools
have one networked computer for every five or fewer students, as well
as access to other tools, such as broadband connections and scanners.
Teachers design learning around the technology, using digital tools and
content for research, problem solving, data analysis, and correspondence
with outside experts. Many students begin to master higher-order intellectual
skills (such as collaborative problem solving) and more complex concepts
than they would have done without the help of technology. Schools devote
between 10 and 25 percent of the technology budget to teacher training.
Stage four: target tech. Schools have
about one networked computer for every one to three students and use a
full range of other digital tools, including personal digital assistants,
voice mail, and video cameras. They devote 30 percent or more of their
technology budget to teacher training. Technology is incorporated into
learning, in all subjects and grades, to promote student-centered, project-based
learning.
Judging by the number of computers and Internet connections, more than
half of all US schools were at the early-tech stage in 1998, and almost
an additional quarter were at the developing-tech stage (Exhibit 3). However,
the way technology is used suggests that many of the latter really fall
into the early-tech category.
Reaching stage four in every school may seem like an expensive pipe
dream, but in fact it is an affordable goal. In 1995, a McKinsey study
undertaken for the National Information Infrastructure Advisory Council
estimated that equipping US classrooms with one computer for every five
students would cost $47 billion, plus an additional $14 billion a year
for maintenance and upgrades.4
These sums represent an incremental 2.6 percent of the total national
school budget. (Currently, US schools spend 1.3 percent of their collective
budget on technology.) The cost today is likely to be lower: reaching
stage-four levels requires more hardware, but schools have made substantial
investments in technology since 1995 and computer costs have fallen. Moreover,
money for digital content can be taken from current instructional-materials
budgets, reallocating expenditures rather than increasing them.
But is this spending justified in view of the need, in many schools,
for smaller classes, higher salaries for teachers, and repairs to buildings?
The answer is yes. Different kinds of schools should add technology at
different rates, and some schools should address more basic problems first,
but technology should be considered in the mix of possible investments.
Along with the educational benefits it confers, it can alleviate other
difficulties: by increasing the productivity of teachers and providing
individual tutorials, for example, it can mitigate the effects of large
classes. In any case, many states and the federal government are now running
budget surpluses, so there is no better time to equip schools for the
future.
Transforming schools
The task of integrating digital learning into the curriculum can’t be
left to teachers alone; all stakeholders in the educational system must
play a part. Schools and districts, for example, should link digital learning
to specific objectives and invest in digital content. Teachers should
be trained to incorporate digital learning into the classroom and share
their experiences of what does and doesn’t work. Suppliers of educational
materials and other organizations must create digital-curriculum units
that play the role of traditional textbooks. State administrators must
redesign curriculum budgets and allocate resources for technical support.
And parents and community members must support all of these investments.
Link technology to educational objectives
Digital technologies can improve a student’s performance only when they
are used to achieve specific educational goals. Many US states have learned
this lesson the hard way, fueling a debate on whether technology matters
in education.
West Virginia’s experience shows what can be achieved with the right
approach. In 1990 the state implemented its Basic Skills/Computer Education
(BS/CE) program, integrating technology into the curriculum for math,
reading, and language arts for each grade. Since then, scores on a common
standardized test for all basic skills, the Stanford 9, have risen throughout
the state, and statistical analysis shows that one-third of the school-based
gain is attributable to the BS/CE program.5
The biggest improvements came from moving computers out of laboratories
and into classrooms. But the West Virginia data also show the importance
of involving all stakeholders, for two-thirds of the gain was attributed
to the nontechnological efforts of families and communities.
Every school must learn where best to apply digital tools. Initially
they were much used in math and science, in which "drill-and-practice"
programs taught basic concepts. They have been even more successful in
developing a student’s capacity for higher-order thought, while also proving
to be patient and adaptable instructors for students with learning disabilities.
More recently, creative teachers have found that the tools can be applied
to all parts of the curriculum. Lessons that cross disciplines and focus
on problem solving, as well as student-generated projects, lend themselves
particularly well to this approach.
Equally important, schools must develop new ways to assess the impact
of digital learning. Standardized test scores alone are inadequate, since
they fail to reflect many of the key skills that digital learning teaches—forming
and testing hypotheses, processing information, collaborating, and communicating
in a variety of ways—and their broad scope makes it hard to attribute
changes to specific programs. Anecdotal evidence from stage-four schools
suggests that digital technology improves the education of students exposed
to it, but without more accurate measurements of the nature and extent
of these benefits, support for educational technology may wane, and schools
may spend their money unwisely.
Invest in teachers . . .
School districts must provide teachers with training if they are to
integrate technology into their lessons. But technology training for teachers
still isn’t required (though it is an option) in more than 50 percent
of schools.6 In 1998–99
schools spent $5.65 per student on computer training for teachers, compared
with $88.19 per student on new hardware, software, and connectivity.7
This level of spending falls woefully short of the US Department of Education’s
recommendation that schools allocate at least 30 percent of their technology
budgets to teacher training.8
Furthermore, technology training should be a continuing process that
includes instruction, follow-up questions, classroom observation, and
sharing best practices—not a one-shot event. Technical experts should
of course teach the mechanics, but the emphasis should be on using technology
as a teaching tool. Anecdotal evidence indicates that experienced teachers
often make the best technology trainers.
Professional-development and -support programs have been shown to be
effective. In fact, one recent study found that almost half of the teachers
who during the previous year had received at least 11 hours of training
on the integration of digital content and tools into the curriculum said
they relied on software and the Internet to a "very great" or
"moderate" extent in teaching. Only about a quarter of the teachers
who didn’t receive such training gave the same answers.9
. . . and in digital content
Once schools have chosen their educational objectives and performance
metrics, they must ensure the availability of the digital tools and content
they need. The first step is to make an inventory of existing resources
and to make sure they are being used. Many schools have found it helpful
to create an inventory indexed by subject, grade, and skill. The inventory
should state the aim and performance standards of each resource.
Publishers and administrators have a vested interest in the current system of textbook procurement
When
the time comes to invest in additional content to fill gaps in the inventory,
the many school districts that currently purchase digital content only
with their supplemental-materials budgets will find that they need a new
approach. Schools now spend $3.9 billion a year on textbooks,10
and publishers and state administrators have a vested interest in this
system. Digital content could eventually decentralize purchasing so that
all teachers would have a materials budget allowing them to download tools,
texts, and lessons. Even before that day comes, greater flexibility in
purchasing is needed to let teachers experiment with digital tools.
Ideally, schools should make their full instructional-materials budget
available for whatever content is needed, digital or otherwise. Some are
already doing so. In 1990, Texas, after deciding that traditional forms
of content were failing to meet some of its educational goals, permitted
schools to use textbook budgets to buy digital content. As a result, during
the 1998–99 school year, only 17 percent of the state’s budget for instructional
materials was spent on textbooks, compared with 30 to 40 percent in other
states.11
Rallying support for additional purchases may be difficult if schools
have already spent large sums on computer hardware and Internet connections,
but this final step is critical if the full benefits of technology are
to be enjoyed. Here again, the support of stakeholders will be important.
Create a new curriculum
Teachers must have the freedom to integrate technology into their lesson
plans and to experiment, as well as time to share their knowledge with
one another. Yet many of them are already overworked, and time spent in
discussions with their peers adds to their load. Schools will have to
help them make the time.
Similarly, teachers can’t be expected to re-create, individually, all
of the work textbook companies and curriculum specialists have done to
develop full-blown curriculum units, goals, activities, and assessments.
Local and state governments must provide curriculum specialists to work
with teachers in evaluating and selecting digital resources and incorporating
them into the syllabus. At present, only 18 percent of US teachers report
that their schools provide lists of recommended software.
Educational-content companies should create digital-curriculum units
that link digital resources to lesson plans, much as textbook companies
do now, and these units should be available on-line so that teachers can
access them easily. In devising such tools, manufacturers must work more
closely with teachers to develop software that fits their needs.
One example—the Little Planet reading program for kindergarten to third-grade
classrooms (www.littleplanet.com)—uses animated video stories, computer
software, and conventional instruction to develop reading and writing
skills. Students participate as individuals, in small groups, and in exercises
for the entire class. As these students progress through the program,
Little Planet analyzes their performance and tailors reading activities
to their needs, giving visual learners more visually stimulating exercises,
for example.
Provide support
Technology isn’t a one-time expense. In too many schools, computers
languish because of problems that could quickly be fixed if a trained
information technology specialist were on hand; a budget for technical
support, maintenance, and upgrades is therefore essential. Teachers should
have access to support technicians for help in using new software and
in correcting problems.
Digital technology is transforming the world of work. To produce the knowledge workers of tomorrow, and to maximize the ability of children to learn, it must also be allowed to transform the world of education.
About the Authors
Mike Nevens is a director in McKinsey’s Silicon Valley office.
Notes